Question 1

What products can I buy from the SHAKEST machine?

Accepted Answer

We currently offer two fresh, high-quality shakes made from premium powders:
Protein Shakes for post-workout recovery
Pre-Workout drinks for an energy boost before your session
Creatine drinks for performance improvment and muscle mass increase

Question 2

How does the machine work?

Accepted Answer

Using the SHAKEST machine is easy:
Select your desired product on the touch screen.
Complete the payment using a credit card, debit card, or contactless payment method via the Nayax system.
Place a cup in the designated area.
The machine will dispense the powder, add water, and mix your shake. Then, your freshly prepared shake is ready!

Question 3

What payment methods are accepted?

Accepted Answer

The machine accepts credit cards, debit cards, and contactless payments through the Nayax payment system. We do not accept cash at this time.

Question 4

How can I check the ingredients in the products?

Accepted Answer

The ingredients and allergen information for each product are not displayed directly on the machine. It is your responsibility to check the ingredients and allergens of the products before purchasing or consuming them. Please refer to the packaging or the brand's website for full ingredient details.

Question 5

Are the shakes safe for people with allergies?

Accepted Answer

While our shakes are made with world-class brands, some products may contain allergens such as milk, soy, or gluten.
SHAKEST is not responsible for any allergic reactions, and it is your responsibility to ensure the product is safe for you to consume.

Question 6

What should I do if the machine doesn't dispense my shake after payment?

Accepted Answer

If the machine malfunctions and does not dispense your shake,
please contact our customer support at  contact@shakest.com .
We will investigate the issue and provide a refund if necessary.

Question 7

What makes the products in the SHAKEST machine better than typical protein drinks found in gyms?

Accepted Answer

Our machine is using high-quality, world-class powders from respected fitness brands. 
The used powders are without the artificial ingredients or preservatives found in many pre-packaged protein drinks. Each shake is mixed fresh, delivering maximum nutritional benefits.

Question 8

Can I get a refund after making a purchase?

Accepted Answer

All sales are final, except in cases of machine malfunction.
If the machine fails to dispense a product after payment, or you are experiencing other issues, please do not hesitate to contact us for assistance.

Question 9

How do you ensure my payment information is secure?

Accepted Answer

We use the Nayax payment system, which processes all transactions securely using industry-standard encryption. Your payment information is handled with the utmost care and is not stored on our machines and data base.

Question 10

Is the machine clean and sterile ?

Accepted Answer

Yes, our machines are equipped with self-cleaning systems to ensure hygiene. We also perform regular maintenance and cleaning to keep everything in top condition.

Question 11

How often is the machine restocked?

Accepted Answer

Our machines are monitored in real-time, ensuring they are restocked as needed. We ensure that fresh products are always available to meet customer demand.

Question 12

Can I use the machine if I have health conditions?

Accepted Answer

If you have any pre-existing health conditions, such as heart issues, diabetes, or kidney problems, we recommend consulting your healthcare provider before consuming any supplements like protein or  pre-workout.
Shakest isn't responsible for conditions occur due to the user's health problems.

Frequently asked questions